Director Beukeboom presented the Corporate Services Departmental Budget. She gave an overview of the individual divisions (Administration; Communications, Advertising, and Marketing; People Services; Information Technology; Revenue and Taxation; Treasury; and Strategy and Innovation). Collectively they are responsible for managing all Corporate functions including financial and human resource management, corporate communications, information technology infrastructure and support, taxation and utility levy management, and corporate strategies.
She pointed to a number of important accomplishments for the Department including the ratification of several Union agreements, a new Communications Strategy, the migration of our network to SharePoint Online, a new Communications Strategy, the Water Meter Replacement project for Fenelon Falls, Bobcaygeon and Lindsay, and the adoption of the next Strategic Plan. For 2025, the Department is looking to complete a number of new projects including the completion of a new Long Term Financial Plan, improving customer experiences through digital enhancements, the implementation of a Remote Water Read program, modernization of our Financial processes and tools, and increased engagement with the public regarding Corporate activities.
Some of the pressures that Corporate Services is experiencing include investments in staffing, training and recognition; an increase in our seasonal messaging; an increase in contracted services, particularly with companies that dictate their prices to us (e.g. Microsoft); and the end of a People Services transfer from a Reserve that is no longer available as of 2025.
The total increase that Corporate Services is requesting is $2,531,526 for a total draft budget of $13,501,298 in 2025.