B. Condie reported that five new Management Directives associated with the Accessibility Policy are currently being developed:
- Accessible Buildings and Outdoor Spaces - approved July 10
- Customer Service to Persons Who Use Service Animals - to be circulated to the Committee for feedback
- Managing Notifications of Temporary Service Disruption - no changes from previous version
- Accessible Formats and Communication Supports - no changes from previous version
- Conducting Accessible Meetings - to be circulated to the Committee for feedback
B. Condie advised that she has developed an accessibility training booklet and to support the booklet she would like to create a training video. She asked the Members to let her know if they would be interested in participating in the video and/or if they have any ideas to share about the video's contents.
B. Condie also reported that she is working on setting up display kiosks at the Service Centres and Libraries. Ideally, the display would include a copy of the Accessibility Plan, an informational brochure on accessibility, a poster for the Accessibility Awards along with nomination forms as well as a customer feedback form.
The Age Friendly Network has created a booklet which includes a planning guide to assist businesses in making their establishments more accessible. A print-friendly version is available on the website.
B. Condie proudly announced that in partnership with Fleming College, the City will be hosting an Accessibility Forum on October 23, 2019 from 9:00 a.m. to 3:00 p.m. The key note speaker will be the Honourable David C. Onley, former Lieutenant Governor of Ontario and the theme will be Accessible Education to Accessible Employment. She will be seeking the Committee's input as the planning process moves forward.