That the High Water Bill Adjustment Policy Review, be received; and
That the suggested revisions to the policy from slides 10 and 11 of the July 16, 2019 Presentation by Director Stover on the High Water Bill Adjustment Policy be brought forward to Council in September 2019, namely:
Section 8.0 - Obvious or Hidden Leaks
Suggested Revisions:
- Adjustments only be considered for instances where high consumption results from a circumstance beyond the property owner’s control
- All Property Types will be considered
- Written notification within 30 days of bill date
- Maximum period adjusted – one billing cycle (3 months)
Section 12.0 - Unexplained Sudden Large Increase
Suggested to Remove this section
Section 14.0 - Adjustment Cap
Suggested Revisions:
- Limit adjustment for all property types to a maximum of $1,500
And;
That this recommendation be brought forward for consideration at the July 16, 2019 Regular Council Meeting.