The Corporation of the City of Kawartha Lakes

Minutes

Committee of the Whole Meeting

COW2025-03

Tuesday, March 04, 2025

Open Session Commencing at 10:00 a.m.

Council Chambers

City Hall

26 Francis Street, Lindsay, Ontario K9V 5R8

Members:

• Mayor Doug Elmslie
• Deputy Mayor Charlie McDonald
• Councillor Ron Ashmore
• Councillor Dan Joyce
• Councillor Mike Perry
• Councillor Tracy Richardson
• Councillor Pat Warren
• Councillor Emmett Yeo
• Vacancy - Ward 5

Accessible formats and communication supports are available upon request. The City of Kawartha Lakes is committed to accessibility for persons with disabilities. Please contact [email protected] if you have an accessible accommodation request.

---

1.

Call to Order

Mayor Elmslie called the Meeting to order at 10:00 a.m. Deputy Mayor C. McDonald and Councillors D. Joyce, , M. Perry and T. Richardson were in attendance in Council Chambers.

Councillors P. Warren and E. Yeo were in attendance electronically.

Councillor R. Ashmore was absent.

CAO R. Taylor, City Clerk Cathie Ritchie, Deputy Clerk S. O'Connell and Directors L. Barrie, S. Beukeboom, C. Faber, J. Johnson, B. Robinson, Fire Chief T. Jones and Paramedic Chief S. Johnston were also in attendance in Council Chambers.

Director J. Rojas, City Solicitor R. Carlson were in attendance electronically.

2.

Adoption of Agenda

• CW2025-037
  Moved By Deputy Mayor McDonald
  Seconded By Councillor Richardson

  That the Agenda for the Committee of the Whole of Tuesday, March 4, 2025, be adopted as circulated.

  Carried

3.

Disclosure of Pecuniary Interest

There were no declarations of pecuniary interest disclosed.

4.

Deputations

4.1

COW2024-03.4.1

Analysis of Ticketing Data from Customer Service for the City of Kawartha Lakes
David Webb

David Webb provided an overview of the analysis that he completed to review ticketing data from the City's Customer Service Division. He noted that his analysis was limited to the information that he could acquire, in compliance with the Municipal Freedom of Information and Protection of Privacy Act, and encouraged Council to allow him to continue with his analysis of the municipality.

• CW2025-038
  Moved By Councillor Joyce
  Seconded By Councillor Warren

  That the deputation of David Webb, regarding an Analysis of Ticketing Data from Customer Service for the City of Kawartha Lakes, be received; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

5.

Correspondence

6.

Presentations

6.1

COW2025-03.6.1

Introduction to the Medical Priority Dispatch System (MPDS) and the 2024 Key Performance Indicators (KPIs) for Paramedic Service
Sara Johnston, Paramedic Chief
Dr. Michael Feldman, Sunnybrook Health Sciences Centre

Dr. Michael Feldman, of Sunnybrook Health Sciences Centre, provided an overview of the Medical Priority Dispatch System ("MPDS") which is a dispatch tool that provides an accurate way of assessing the urgency of a call for assistance. The Medical Priority Dispatch System will determine call priority based on patient acuity and medical evidence. Calls will fall within five (5) levels of priority and the utilization of paramedic resources will be optimized.

Sara Johnston, Paramedic Chief, provided an overview of the 2024 key performance indicators for Paramedic Services. The overview detailed call volume and demand, response time performance, per capita service demand, system utilization, cross border volumes, system design, advanced care paramedic response, finance and funding measures, fleet measures, carbon emissions measures, public satisfaction, occupational health and safety and human resource measures within Paramedic Services.

• CW2025-039
  Moved By Councillor Warren
  Seconded By Councillor Perry

  That the presentation by Sara Johnston, Paramedic Chief, and Dr. Michael Feldman, of Sunnybrook Health Sciences Centre, regarding an Introduction to the Medical Priority Dispatch System (MPDS), be received; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried
• CW2025-040
  Moved By Councillor Richardson
  Seconded By Deputy Mayor McDonald

  That the presentation by Sara Johnston, Paramedic Chief, regarding the 2024 Key Performance Indicators (KPIs) for Paramedic Service, be received; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

6.1.1

Report EMS2025-001

Paramedic Service Operational Key Performance Indicators
Sara Johnston, Paramedic Chief

• CW2025-041
  Moved By Councillor Yeo
  Seconded By Councillor Perry

  That Report EMS2025-001, Paramedic Service Operational Key Performance Indicators, be received; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

6.2

COW2025-03.6.2

Customer Experience Strategy Update Presentation
Brandon Clarkson, Manager, Customer Service

Brandon Clarkson, Manager of Customer Service, provided an overview of the Customer Experience Strategy. The Customer Experience Strategy is the framework that is designed to align City services with community needs by enhancing interactions and fostering positive relationships. The Strategy establishes a structured, accountable and transparent approach to customer experience improvements. The overview included a detailed description of the elements within the Strategy, being the Corporate Customer Service Standards (with Division Service Targets), Customer Service Toolkits, the Customer Conduct Management Directive and the Corporate Complaints Handling Policy.

• CW2025-042
  Moved By Deputy Mayor McDonald
  Seconded By Councillor Joyce

  That the presentation by Brandon Clarkson, Manager of Customer Service, regarding a Customer Experience Strategy Update, be received; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

6.2.1

Report CS2025-003

Customer Experience Strategy Update
Brandon Clarkson, Manager of Customer Service

• CW2025-043
  Moved By Councillor Yeo
  Seconded By Councillor Richardson

  That Report CS2025-003, Customer Experience Strategy Update, be received; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

6.3

COW2025-03.6.3

2024 Annual Update Presentation for the Customer Service Division
Brandon Clarkson, Manager of Customer Service

Brandon Clarkson, Manager of Customer Service, provided the 2024 Annual Update for the Customer Service Division. The Customer Service Division is committed to providing high-quality, accessible, and efficient service through multiple channels, ensuring residents, businesses and visitors receive timely assistance and support. The annual update highlighted divisional priorities, achievements, and key performance metrics to ensure continued service excellence.

• CW2025-044
  Moved By Councillor Perry
  Seconded By Councillor Warren

  That the presentation by Brandon Clarkson, Manager of Customer Service, regarding the 2024 Annual Update for the Customer Service Division, be received; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

6.3.1

Report CS2025-004

2024 Annual Update - Customer Service Division
Brandon Clarkson, Manager of Customer Service

• CW2025-045
  Moved By Deputy Mayor McDonald
  Seconded By Councillor Yeo

  That Report CS2025-004, 2024 Annual Update – Customer Service Division, be received; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

6.4

COW2025-03.6.4

Strategic Plan Annual Report Presentation
Brenda Stonehouse, Manager of Strategy and Innovation

Brenda Stonehouse, Manager of Strategy and Innovation, provided the annual update report on the 2024-2027 Strategic Plan. The update outlined that significant progress was made on many areas of the Strategic Plan during the first year of its implementation. Corporate priorities for 2025 will be established in alignment with the Strategic Plan and progress will be tracked.

• CW2025-046
  Moved By Councillor Richardson
  Seconded By Councillor Joyce

  That the presentation by Brenda Stonehouse, Manager of Strategy and Innovation, regarding the Strategic Plan Annual Report, be received; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

6.4.1

Report CORP2025-004

Strategic Plan Annual Report
Brenda Stonehouse, Manager of Strategy and Innovation

• CW2025-047
  Moved By Deputy Mayor McDonald
  Seconded By Councillor Perry

  That Report CORP2025-004, Strategic Plan Annual Report, be received; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

7.

The Meeting Shall Recess at 12:00p.m. and Reconvene at 1:00p.m.

The Meeting recessed at 12:15 p.m.

Mayor Elmslie reconvened the Meeting at 1:00 p.m. with Deputy Mayor McDonald and Councillors D. Joyce, M. Perry and T. Richardson in attendance in Council Chambers.

Councillors P. Warren and E. Yeo were in attendance electronically.

Councillor R. Ashmore was absent.

CAO R. Taylor, City Clerk Cathie Ritchie, Deputy Clerk S. O'Connell and Directors L. Barrie, S. Beukeboom, C. Faber, J. Johnson, B. Robinson, Fire Chief T. Jones and Paramedic Chief S. Johnston were also in attendance in Council Chambers.

Director J. Rojas, City Solicitor R. Carlson and Manager of Municipal Law Enforcement and Licensing A. Sloan were in attendance electronically.

Councillor T. Richardson provided words in recognition of International Women's Day, held on March 8, 2025. Councillor Richardson encouraged everyone to continue to support the women in their lives and noted that Kawartha Lakes is proud to support the positive progress that has been made and will continue to do so.

8.

Deputations

8.1

COW2025-03.8.1

Commemoration of the Nine Ships of 1825 Bicentennial Project
Mary Jane Connell
Brendan Moher

Brendan Moher and Mary Jane Connell provided an overview of the initiatives that are underway to commemorate the bicentennial anniversary of the Peter Robinson led Irish Emigration of 1825 to the City of Kawartha Lakes area. The commemoration events are being led by the board members of Nine Ships 1825 Inc. and by the Peter Robinson Settlers of Downeyville 1825 Committee.  They provided an overview of the significance held by the bicentennial anniversary and encouraged Council to participate in the commemoration events that are being held throughout 2025.

• CW2025-048
  Moved By Councillor Perry
  Seconded By Councillor Richardson

  That the deputation of Mary Jane Connell and Brendan Moher, regarding the Commemoration of the Nine Ships of 1825 Bicentennial Project, be received; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

8.2

COW2025-03.8.2

Request to Purchase a Portion of Road Allowance Adjacent to 357 Alvar Road, Kirkfield
Courtney Baker, Office and Acquisition Coordinator, Couchiching Conservancy

Courtney Baker, Office and Acquisition Coordinator with the Couchiching Conservancy, provided an overview of the request to purchase a portion of road allowance adjacent to 357 Alvar Road in Kirkfield that was submitted to the Land Management Team. She noted that the Couchiching Conservancy would like to acquire the road allowance so fragmented land on either side of the road allowance can be consolidated. The request to purchase the road allowance was denied by the Land Management Team due to the irregular lot configuration that would result from the land purchase and she asked Council to reconsider that decision.

• CW2025-049
  Moved By Councillor Warren
  Seconded By Councillor Yeo

  That the deputation of Courtney Baker, of the Couchiching Conservancy, regarding a Request to Purchase a Portion of Road Allowance Adjacent to 357 Alvar Road, Kirkfield, be received; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

9.

Correspondence

10.

Presentations

11.

Consent Matters

• Moved By Councillor Richardson
  Seconded By Deputy Mayor McDonald

  That all of the proposed recommendations shown in Section 11.1 of the Agenda, save and except for Items 11.1.1, 11.1.5, 11.1.9, 11.1.10, 11.1.11, 11.1.15 and 11.1.16, be approved by the Committee of the Whole in the order that they appear on the Agenda, sequentially numbered and forwarded to Council for consideration at the next Regular Council Meeting.

  Carried

11.1

Reports

11.1.1

PR2025-002

2024 Annual Trails Update
Ryan Smith, Manager, Parks and Recreation

• CW2025-059
  Moved By Deputy Mayor McDonald
  Seconded By Councillor Joyce

  That Report PR2025-002, 2024 Annual Trails Update, be received; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

11.1.2

PLAN2025-017

Provincial Energy Procurement
Mark Jull, Policy Supervisor

• CW2025-050

  That Report PLAN2025-017, Provincial Energy Procurement, be received;

  That Council consider energy procurement projects and issue written support through Municipal Resolution in Support of Proposal Submissions on a case-by-case basis; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

11.1.3

ED2025-009

Proposed Heritage Designation of 48 Main Street, Village of Bobcaygeon (J.L. Read General Store/The Promoter Building)
Emily Turner, Economic Development Officer - Heritage Planning

• CW2025-051

  That Report ED2025-009, Proposed Heritage Designation of 48 Main Street, Village of Bobcaygeon (J.L. Read General Store/The Promoter Building), be received;

  That the Municipal Heritage Committee’s recommendation to designate 48 Main Street under Part IV of the Ontario Heritage Act as being of cultural heritage value or interest be endorsed;

  That staff be authorized to proceed with the process to designate the subject property under Part IV of the Ontario Heritage Act, including the preparation and circulation of Notices of Intention to Designate, consultation with the property owner and preparation of the designating by-laws; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

11.1.4

ENG2025-009

Request for Petition Review - Elm Tree Road and Highway 7
Gordon Archibald, Senior Engineering Technician

• CW2025-052

  That Report ENG2025-009, Request for Petition Review – Elm Tree Road and Highway 7, be received;

  That Schedule C of By-Law 2025-328, being the By-Law to Establish Speed Limits in the City of Kawartha Lakes, be amended to reduce the speed limit of Elm Tree Road from Highway 7 to a point 550m northerly to 60km/hr;

  That that Schedule D of By-law 2025-328, being the By-Law to Establish Speed Limits in the City of Kawartha Lakes, be amended to reduce the speed limit of Elm Tree Road from Highway 7 to a point 500m southerly to 50km/hr; and

  That Schedule C of By-Law 2005-328, being the By-Law to Establish Speed Limits in the City of Kawartha lakes, be amended to reduce the speed limit of Elm Tree Road from a point 500m south of Highway 7 to a point 760m southerly be 60km/hr;

  That the necessary By-Law to amend By-Law 2025-328, being the By-Law to Establish Speed Limits in the City of Kawartha Lakes, be brought forward to Council for adoption; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

11.1.5

CLK2025-003

Terms of Reference Update for Advisory Committees, Boards and Task Forces
Sarah O'Connell, Deputy Clerk

• CW2025-059
  Moved By Councillor Richardson
  Seconded By Deputy Mayor McDonald

  That Report CLK2025-003, Terms of Reference Update for Advisory Committees, Boards and Task Forces, be received;

  That the Terms of Reference for all Advisory Committees, Boards and Task Forces be updated to remove the establishment of working groups or sub-committees, and the holding of working meetings, from the mandate of each group;

  That the Terms of Reference for the Kawartha Lakes Accessibility Advisory Committee, be amended to permit the holding of closed session, pursuant to s.239(2)(b) of the Municipal Act, 2001, for the consideration of nominations that are submitted for the Accessibility Awareness Recognition Awards Program;

  That the Terms of Reference for the Kawartha Lakes Environmental Advisory Committee be amended to permit the holding of closed session, pursuant to s.239(2)(b) of the Municipal Act, 2001, for the consideration of nominations, that are submitted for the Bee A Hero Awards Program and the Environmental Hero Awards Program;

  That the Term of Reference for the Kawartha Lakes Municipal Heritage Committee be amended to permit the holding of closed session, pursuant to s.239(2)(b) of the Municipal Act, 2001, for the consideration of nominations that are submitted for the Osprey Awards Program;

  That the Terms of Reference for the Kawartha Lakes Accessibility Advisory Committee, the Kawartha Lakes Environmental Advisory Committee and the Kawartha Lakes Municipal Heritage Committee be amended to require that Staff report to Council, in closed session, to provide recommended award recipients to Council for consideration and approval with regard to the Accessibility Awareness Recognition Awards Program, the Bee A Hero Awards Program, the Environmental Hero Awards Program and the Osprey Awards Program; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.
  

  Carried

11.1.6

CS2025-002

Wilson Estate Update
LeAnn Donnelly, Executive Assistant, Community Services

• CW2025-053

  That Report CS2025-002, Wilson Estate Update, be received;

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

11.1.7

CEM2025-001

Kawartha Lakes Cemeteries 2024 Annual Update
LeAnn Donnelly, Executive Assistant, Community Services

• CW2025-054

  That Report CEM2025-001, Kawartha Lakes Cemeteries 2024 Annual Update, be received;

  That the Kawartha Lakes Cemetery Board be dissolved;

  That an annual Cemetery Operations Update Report be provided to Council by staff; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

11.1.8

PR2025-001

Kawartha Lakes Parks Advisory Committee Annual Update and 2025 Work Plan
LeAnn Donnelly, Executive Assistant, Community Services

• CW2025-055

  That Report PR2025-001, Kawartha Lakes Parks Advisory Committee Annual Report and 2025 Work Plan, be received; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

11.1.9

PLAN2025-015

Environmental Advisory Committee 2025 Work Plan
Jenna Stephens, Planning Officer, Environmental Policy

• CW2025-060
  Moved By Deputy Mayor McDonald
  Seconded By Councillor Richardson

  That Report PLAN2025-015, Environmental Advisory Committee 2025 Work Plan, be received;

  That, the 2025 Environmental Advisory Committee Work Plan outlined in Appendix B to Report PLAN2025-015, save and except for the work group and sub-committee structure, be approved; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

11.1.10

ED2025-006

Agricultural Development Advisory Committee 2025 Work Plan
Kelly Maloney, Economic Development Officer - Agriculture

• CW2025-061
  Moved By Deputy Mayor McDonald
  Seconded By Councillor Joyce

  That Report ED2025-006, Agricultural Development Advisory Committee 2025 Work Plan, be received;

  That the Agricultural Development Advisory Committee 2025 Work Plan as outlined in Appendix B to Report ED2025-006, save and except for the work group and sub-committee structure, be approved; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

11.1.11

ED2025-008

Municipal Heritage Committee 2025 Work Plan
Emily Turner, Economic Development Officer - Heritage Planning

• CW2025-062
  Moved By Councillor Richardson
  Seconded By Councillor Yeo

  That Report ED2025-008, Municipal Heritage Committee 2025 Work Plan, be received;

  That the 2025 Municipal Heritage Committee Work Plan as outlined in Appendix B, save and except for the work group and sub-committee structure, be approved; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

11.1.12

WM2025-002

Lindsay Ops Landfill Public Review Committee 2024 Work Summary and 2025 Work Plan
Kayla Pantaleo, Regulatory Compliance Officer

• CW2025-056

  That Report WM2025-002, Lindsay Ops Landfill Public Review Committee 2024 Work Summary and 2025 Work Plan, be received;

  That the 2025 Lindsay Ops Public Review Committee Work Plan as outlined in Appendix “A” to Report WM2025-002, be approved; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

11.1.13

WM2025-003

Waste Management Advisory Committee 2024 Work Summary and 2025 Work Plan
Brittany Druery, Acting Waste Reduction Coordinator

• CW2025-057

  That Report WM2025-003, Waste Management Advisory Committee 2024 Work Summary and 2025 Work Plan, be received;

  That the 2025 Waste Management Advisory Committee Work Plan, as outlined in Appendix “A” to Report WM2025-003, be approved; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

11.1.14

WM2025-004

Fenelon Landfill Public Review Committee 2024 Work Summary and 2025 Work Plan
Kayla Pantaleo, Regulatory Compliance Officer

• CW2025-058

  That Report WM2025-004, Fenelon Landfill Public Review Committee 2024 Work Summary and 2025 Work Plan, be received;

  That the 2025 Fenelon Landfill Public Review Committee Work Plan, as outlined in Appendix “A” to Report WM2025-004, be approved; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

11.1.15

ENG2025-010

Kawartha Lakes Airport Advisory Committee Annual Update and 2025 Work Plan
Lisa Peimann, Executive Assistant, Engineering and Corporate Assets

• CW2025-063
  Moved By Councillor Joyce
  Seconded By Councillor Perry

  That Report ENG2025-010, Kawartha Lakes Airport Advisory Committee Annual Report and 2025 Work Plan, be received;

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

11.1.16

CORP2025-008

Kawartha Lakes Accessibility Advisory Committee Annual Report and 2025 Work Plan
Christine Briggs, Inclusion, Diversity, Equity and Accessibility Partner

• CW2025-064
  Moved By Deputy Mayor McDonald
  Seconded By Councillor Richardson

  That Report CORP2025-008, Kawartha Lakes Accessibility Advisory Committee Annual Update and 2025 Work Plan, be received;

  That the 2025 work plan for the Kawartha Lakes Accessibility Advisory Committee, save and except for the work group and sub-committee, be approved; and

  That this recommendation be brought forward to Council for consideration at the next Regular Council Meeting.

  Carried

11.2

Items Extracted from Consent

12.

New or Other Business

12.1

COW2025-03.12.1

Memorandum Regarding an Authorized Absence of a Member of Council in Accordance with s.259(1)(c) of the Municipal Act, 2001
Mayor Elmslie

• CW2025-065
  Moved By Deputy Mayor McDonald
  Seconded By Councillor Warren

  That the Memorandum from Mayor Elmslie, regarding an Authorized Absence of a Member of Council in Accordance with s.259(1)(c) of the Municipal Act, 2001, be received;

  That Councillor Ashmore be authorized to be absent from the meetings of Council and retain his seat;

  That the authorized absence be revisited at the end of June, 2025, if necessary; and

  That this recommendation be forwarded to Council for consideration at the next Regular Council Meeting.

  Carried

12.2

COW2025-03.12.2

Memorandum Regarding Trade Tariffs
Councillor Perry

• CW2025-066
  Moved By Councillor Perry
  Seconded By Councillor Joyce

  That the Memorandum from Councillor Perry, regarding Trade Tariffs, be received;

  That the City of Kawartha Lakes supports and endorses the Eastern Ontario Wardens' Caucus (EOWC) resolution of 10 February 2025 - EOWC Support of Canadian and Ontario Governments’ Negotiations with the United States Government on Trade Tariffs;

  That staff review and report back to Council on options and barriers to privilege Canadian and local sources in the City's procurement policy by the end of Q2; and

  That this recommendation be forwarded to Council for consideration at the next Regular Council Meeting.

  Carried

13.

Adjournment

• CW2025-067
  Moved By Councillor Yeo
  Seconded By Councillor Warren

  That the Committee of the Whole Meeting adjourn at 2:14 p.m.

  Carried